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Editing Reservations
Has anyone else been unable to edit reservations this morning?
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UnSubmit ACH?
Once ACH payment auto submitted, waiting to be committed, is there a way to unsubmit? Turning off auto billing does not work as already auto submitted by system.
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HELP on making a new form
I'm wanting to add the units regular rate to a letter/form in sitelink...i'm needing the proper wording for between < > symbols...does anyone know the proper link?
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Repayment Plan for Overdue Rent
How many offer some form of repayment plan for overdue rent to avoid taking the tenant to auction? With the continuing COVID problems we have more and more tenants experiencing financial problems. Florida’s auction process is a 64-day process from first late notice to the online auction. I start at day 32 when…
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Online Rentals
So, I am curious about setting up online rentals. What is ya'lls experience with it and would you recommend it or is it not worth it?
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Online Move-Ins. Yay or Nay? Pros and Cons
:) Sitelink has just put out their push to add people-less (Online) move-ins as a way to better serve our customers. I searched this database for opinions on Web Move-Ins. It looks like from my search that in 2019, many if not most did not enjoy the prospect. From overnight drug dealers plotting new spots, to just plain…
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Adding a holiday card to Site Link
Has anyone added a holiday card to the forms in SL that can give me step by step instructions on how to do it. I'm having a problem with the sizing of the card. Thank you in advance.
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Future Accounts Receivables ??
Looking for a financial report that projects future accounts receivables. Every report I looked at gives data for TODAY thru EOM. Sitelink doesn't think there is such a report???
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REGISTER TODAY! --> SBOA & List Self Storage's FREE Virtual Learning Event
Storable is a proud sponsor of SBOA and List Self Storage’s amazing, educational, and FREE, virtual event on Tuesday, at 10 AM CT. The sessions will focus on a contactless future for your storage operations and additional opportunities with automation. It’s free to register and won’t it be freeing to say, “Bring it on,…
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Delete Merchandise From Customer Account
How do I delete merchandise when it hasn't been paid? I know how to delete or do a return with the receipt number.
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Combining Two Smaller Units into One Larger Unit
Found a little information in searching the topic but not the detailed information I need. Want to combine two 10x15 units into one 20x15 and price to at its new size. What's the step by step process to accomplish this merge? On the map I would like the unit to show as a 20x15 image. Also on the flip side how does one…
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REGISTER TODAY! --> SBOA & List Self Storage's FREE Virtual Learning Event
Storable is a proud sponsor of SBOA and List Self Storage’s amazing, educational, and FREE, virtual event on Tuesday, at 10 AM CT. The sessions will focus on a contactless future for your storage operations and additional opportunities with automation. It’s free to register and won’t it be freeing to say, “Bring it on,…
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Website Attributes
Can you give me some examples of how you use this feature? Thanks Julie
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Rate Increases
Legally is there a rule for how much and how often you impose a rate increase? In California
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Turning Off the Online Rental Feature
I have to disable this feature because I don't get any notification of an online rental. I get automated calls for online reservations but there isn't a feature to notify of online rental. The generic form/process doesn't ask the information I need and there isn't a way to alter it. I have spoke with tech support and they…
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Manual Daily Activity Log
Do you use a manual daily activity log? If so, how is it helpful?
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Hello from your new moderator!
Hi, everyone! I’m Amy C. and I’m your new moderator. Some of you may have seen my recent comments, but I wanted to more formally introduce myself and on behalf of Storable, thank you all for your continued participation within this forum. Special thanks go to @i43storage, @ESS, @MamaDuke7, @GoGreen, @Orkocean, and others…