Hi, everyone! I’m Amy C. and I’m your new moderator. Some of you may have seen my recent comments, but I wanted to more formally introduce myself and on behalf of Storable, thank you all for your continued participation within this forum.
Special thanks go to @i43storage, @ESS, @MamaDuke7, @GoGreen, @Orkocean, and others who helped elevate the need for better moderation within StorageForum. We’ve heard your concerns, recognize our mistakes, and embrace this an opportunity to better serve you.
To ensure this forum is a productive place for all members, you’ll see our increased efforts come from this handle, @storable-support. This will include the removal of spam posts and we’ll be sure to chime in wherever we can add value, calm nerves, or provide updates.
The best way for you to receive the quickest resolution to any support issue or question will remain via 919-865-0789, Option 2, or Support@sitelink.com.
We are so grateful for your feedback and continued participation here. We promise to ‘do more’ to provide this incredible community with a better forum experience.
Hello from your new moderator!
storable_support
Registered User, Registered Moderator, Community Manager ✭✭✭✭✭
8
Comments
-
We're glad to have you here!4
-
ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Welcome and excited to see what the future holds on the forum with an involved mod!6
-
i43storage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Thank you for listening and responding.Jean Marie
I-43 Storage4 -
Welcome Aboard!3
-
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I'm so excited to have you here! Welcome!4
-
Hi Amy, thanks for engaging with the forum! We're looking forward to working with you!2
-
Welcome Amy.....2
-
Amy,
Thought I'd put this question on this smaller discussion vs the original discussion link where the topic first appeared. It involves switching or migrating Sitelink users to either Sitelink Merchant Services or Select Merchant Services. Our owners have several questions they would like answered:
1. What prompted the switch, i.e., what was broken that needed to be fixed?
2. Is the switch mandatory?
3. What is the schedule for the switch?
Thanks,
Looking forward to your answers.0 -
rmason said:Amy,
Thought I'd put this question on this smaller discussion vs the original discussion link where the topic first appeared. It involves switching or migrating Sitelink users to either Sitelink Merchant Services or Select Merchant Services. Our owners have several questions they would like answered:
1. What prompted the switch, i.e., what was broken that needed to be fixed?
2. Is the switch mandatory?
3. What is the schedule for the switch?
Thanks,
Looking forward to your answers.0 -
Amy, What is your email address?
Thanks,
Richard0 -
rmason said:Amy, What is your email address?
Thanks,
Richard0 -
Nice to have a captain for the ship again !3
-
We're glad to have you)))
2 -
Welcome Amy1 Looking forward to your input on this forum.2
-
Welcome Amy2
-
Welcome, Amy @storable_support! I have just posted in our company that new hires should come and explore the Forum. I have learned much here and appreciate all the posts and support.1
-
AKKathie said:Welcome, Amy @storable_support! I have just posted in our company that new hires should come and explore the Forum. I have learned much here and appreciate all the posts and support.0
-
storable_support said:rmason said:Amy,
Thought I'd put this question on this smaller discussion vs the original discussion link where the topic first appeared. It involves switching or migrating Sitelink users to either Sitelink Merchant Services or Select Merchant Services. Our owners have several questions they would like answered:
1. What prompted the switch, i.e., what was broken that needed to be fixed?
2. Is the switch mandatory?
3. What is the schedule for the switch?
Thanks,
Looking forward to your answers.
It would be great if we all could see those answers... I didn't even know we were possibly being changed to a new merchant services program.
1 -
Today is December 23rd (two days before Christmas). I've been needing to get a hold of merchant services but the number I call (919-865-0789) has a recording that states this is the tech support line, they are closed for the holidays and then just hangs up. I'm pretty sure that number used to go to a menu where you could select merchant services? Now that SiteLink has been purchased does anyone know if the phone numbers have been changed? Do we still have as good customer service as we had with SiteLink?
0 -
i43storage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭deansparks said:Today is December 23rd (two days before Christmas). I've been needing to get a hold of merchant services but the number I call (919-865-0789) has a recording that states this is the tech support line, they are closed for the holidays and then just hangs up. I'm pretty sure that number used to go to a menu where you could select merchant services? Now that SiteLink has been purchased does anyone know if the phone numbers have been changed? Do we still have as good customer service as we had with SiteLink?Jean Marie
I-43 Storage2 -
Hello, I just wanted to chime in and let you all know the numbers for Support -- 919-865-0789, Option 2 or
Support@Sitelink.com. For any after-hours emergencies, we have this email address too -- afterhoursemergency@sitelink.com.0 -
Hey! I found you guys!!!5
-
Welcome, @Lady5563!1
-
Hi Amy,
This link support@sitelink.com does not work as a hyperlink in your message.
Thank you for being here and being involved!0 -
HI, @sonyawiprud. Apologies for this! I'm unable to un-hyperlink it, but it's an email address. If you copy/paste it into a new email message, it should do the trick. Please let me know if this isn't the case. Apologies, again.1
Categories
- All Categories
- 2 What's New
- SiteLink Community Discussions
- 1.9K SiteLink General Discussions
- 79 SiteLink myHub
- 48 Lead to Lease
- 15 Price Optimization
- 36 SiteLink Certified Professional
- 186 How-To's
- 97 Training Videos
- 7 Other Resources
- 80 SiteLink, SpareFoot & storEDGE merge
- Self-Storage Operations
- 65 Starting Out in Self-Storage
- 3 3rd Party Management
- 223 Regional Discussions
- 188 Miscellaneous Discussions
- 39 Industry Webinars
- SiteLink Marketplace
- 62 Self-Storage Website Design & Listing Services
- 32 Credit Cards & Payment Processing
- 31 Self-Storage Call Centers & Kiosks
- 46 Notifications, SMS & Phone Integrations
- 94 Self-Storage Insurance, Legal & Auctions
- 11 Self-Storage Revenue Management & Analytics
- 24 Gates & Access for Self-Storage Facilities
- 11 Ancillary Services for Self-Storage Facilites
- Self-Storage Times
- 62 News
- 30 Opinion
- 147 Lifestyle