certified notice posting

LADYLIFT1 said:

Does anyone post rent increase notices on units 

No, we send them by USPS mail only, I used to also send it by e-mail, but that created a bunch of keyboard cowards responding to me with a lot of anger, so I stopped doing that. We don't send them certified either. If they come back I send and e-mail asking for them to update their address and I save the returned mail in their file to show them we tried to warn them! 

sonyawiprud said:

LADYLIFT1 said:

Does anyone post rent increase notices on units 

No, we send them by USPS mail only, I used to also send it by e-mail, but that created a bunch of keyboard cowards responding to me with a lot of anger, so I stopped doing that. We don't send them certified either. If they come back I send and e-mail asking for them to update their address and I save the returned mail in their file to show them we tried to warn them! 

This is our process as well. If the mail is returned, I ask for an email & if they ask what it is for I just send it in a text. In any case, they are made aware of the change. Some think that if they never get the letter, it doesn't increase