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Storlogix Cloud PTI
Does anyone else use Storlogix Cloud? If so, is there a way to disable the "loitering" event? For whatever reason PTI decided to show loitering events in the alarm events, on any given day I will have over 100 notifications of loitering, I then have to sift through them to find actual unit alarms that have gone off. The…
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Cannot Access Anything! StorLogix Security Level Permissions Do Not Allow..
We had some issues with Storelogix not connecting to the logix server and ended up doing a reinstall. Now, attempting to do anything results in the error message: Security Level Permissions Your current security level permissions do not allow you to access this information. Please contact your system administrator. There…
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StorLogix, Multiple Own Units and Alarms Going off
Two of our properties have individually alarmed units and use StorLogix. When a customer with multiple units enters (and the doors should disarm) the alarm on one of the units still go off. Any solutions or settings to check? Pictures or links would be nice
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StorLogix Report Cross-Referencing
Hello! I have a question about pulling a user report for a specific tenant - often if I pull a specific tenant's access report I will see another tenant name and unit in the report. Units, tenants and codes completely unrelated in anyway. No move-in/move-out involved between them, etc. Does anyone know why this happens? I…