New to SiteLink? Shopping for Self-Storage Management Software?

Sue_C

Don't miss the SiteLink Web Edition Walkthrough with SiteLink's James Renouf!
Presented bi-weekly Tuesdays and Thursdays.

Like all SiteLink webinars, this one is FREE!

The next one is December 4th at 3:00 pm EST.

This webinar is a general, overview presentation with Q&A for new users or anyone wanting to learn the basics of SiteLink self-storage management software.
*No registration is required*

Click here for a list of all upcoming support webinars.

Sue_C

This is a great webinar to check out if you're just getting started with SiteLink!

deanklaus

do you give refunds if customer moves out before end of month

skinman

@deanklaus, that is entirely up to you on how you want to run your business. We do not prorate move outs, but some do.

ShedStuff

We do not prorate either but we make it very clear at the time of rental!

I agree with skinman ; each business needs to decide what is best for them!

Shawnab8

We prorate as long as they are here longer than 30 days. 

Orkocean

Every company i've been with is no prorating. First one would prorate up to 5 days after you're due IF you provided the proper move out notice but otherwise not gonna happen. When we went we explain to the customer it is a month to month lease, there are no refunds if you move out early. 

Think about it like this, If you go to a hotel do you pay less if you leave before the required checkout time? Or closer to our industry, if you rent a u-haul truck, do you pay less if you only use it for an hour versus 24 hours you're allowed? Nope.  

CVSSSTORAGE

We don't prorate either, we do do 7 days after their due date for move outs if they give us the proper notice. We just gave 30 day notices to all RVs that we are no longer having RV storage and we will prorate everyone to the 20th which is the last day because it was us wanting to end the lease