Where's the "Special Items" under Edit Tenant / Other tab?

LSAirport

Other - Fax & Pager is shown
Interested in Marketing Offers - is shown
Special Items are not, Why not ???
Gate Access - is shown

LSAirport

Looking at MyHUb

MDavis

If you click on the blue arrow on the far right of the screen while in the customer's account, you can arrow down to edit tenant.  There you will see what you are looking for.  There are also other items that I thought we not on the Hub that show up here.

MDavis

LSAirport

Nope!  Tried you way it's not there

MDavis

It's under edit tenant

LSAirport

Going to the payment screen >

     At the top is the following;

        Payment tab / Alternate tab / Additional tab / Work tab / Other tab

Clicking the Other tab shows;

        Other, Fax & Pager

        Interested in Marketing Offers  Yes & No selection boxes

        Gate access, current gate code

        The 4th section Special Items,  Where you can add an Items & Comments, does not show in MyHub

MDavis

I stand corrected.  I just saw the other things on that tab.  Just out of curiosity, what do you use that section for?

LSAirport

I've started entering the access for other(s) and emergency contact(s) listed by the tenant.  We ask for name and phone numbers in that section of the lease.  I was uncomfortable only contacting the main tenants contact numbers, especially when they are getting close to the seizure date.  Don't know how aggressive other managers are about contacting all them numbers given by the tenant...  Also saves pulling the lease to see if they listed anyone that could be contacted every time a past due call is to made.

Special Items allows almost unlimited number of entries (Have tested up to 20.  The Alternate and Additional tabs only allow one each with no way to label them as either Access of Emergency.     

LSAirport

Contacted Mike with tech support and he's submitted a update request.......

PhilR

@LSAirport I do the same thing in the other section. People who have access/financial permissions etc.