Below is the list of Answers to the Questions asked during the August 16, 2017 SiteLink Maps support webinar with James Renouf. If you missed the webinar you may watch it on-demand from the SiteLink website.
Q. How would you get the map on your TV screen?A.
Your television would need to be hooked up to your computer as a monitor.
Q. I would love to have a place to enter a physical address so that this feature could be used with all the P.O. Box tenants we have. We're missing out on a lot of mapping.A.
The map will let you do this. P.O. Boxes are considered units in SiteLink and will act the same as typical self-storage units. Tenants who use a P.O. Box as their physical address will not show up on the Map Tenants, as Google needs a physical address to be displayed.
Q. I currently have Phase I which equals 254 units. Phase II, which equals another 300 units, will not be complete and ready to rent for a few months. Can I add the units without messing with my OCC and Del %?A.
Once added, all units will be included in the occupancy percentage.
Q. Can we see all our facilities on one map?A.
Each map is individual per site.
Q. Can you Admin lock site map layout modification? Sometimes you do not want employees to make accidental changes during their shift.A.
Yes. To change the setting, go to Company > Setup > Security Levels > Company tab > Map section and check/uncheck “Moving and Rotating Units” or “Adding and Removing Units” for specific user security levels, then save.
Q. Any solution to mapping P.O. Boxes? My unmappables are all P.O. Boxes (the tenant’s address is a P.O. Box).A.
To show on the Google map, you need to have a street address.
Q. Is there an automated process that will scrape the competitor pricing from the Internet? Would it include rates, specials, and availability?A.
is a SiteLink Marketplace Partner that uses the SiteLink API to push competitor pricing, based on your location parameters, into your SiteLink Competitor Tracking tool.
Q. What about angled RV sections? I will be getting a new section and will need to know how to do this on the map.A.
To angle a unit, right-click on it and choose Custom Angle. In the Rotation Angle box, enter the degree of the angle, use negative to switch direction, for example 45 or -45, depending on which way you’d like to angle the unit.
Q. Can you select many and apply the same angle?A.
Yes, choose several units and then right-click for the custom angle option, and the angle will be applied to all units.
Q. Does the push rate get affected when adding competitor rates in Sitelink?A.
It does not.
Q. You have seven colors available. Can there be more?A.
There is not currently an option to add other colors. This is for consistency in support troubleshooting.
Q. If you have the Move-In button turned off (forcing managers to move tenants in through the Inquiries & Reservations), can you still move someone in through the site map?