Credits vs. Discounts

storallgsa

Hello.

One of the managers at one of our other facilities called today because she wanted to give a discount to an occupant for a current month, but wasn't able to do so. I told her to post it as a credit and give the reason why she is doing it.

Is there a difference between credits and discounts? If so, what is the "Sitelink" difference? If not, why are they separate?

Still trying to figure everything out lol. ♥

ThriftyStorage

Discounts are normally a one time deal, but credits can be on going. For instance, waving Late Fees is a credit. Somebody owed you money but you gave them a break.

storallgsa

ThriftyStorage said:

Discounts are normally a one time deal, but credits can be on going. For instance, waving Late Fees is a credit. Somebody owed you money but you gave them a break.

It seems like it should be the other way around, haha. But that makes sense