Bonus Criteria

Faye

What are some thoughts regarding one of the criteria for quarterly bonuses being determined by tenant unpaid charges? "Encourage tenants to pay before a lien is place on their unit".

teamcapitola

I'm all for adding delinquency %'s to bonus criteria, but I see it more as an overall facility health range; "if the store delinquency rate is under X %"

How would you measure / set the goal for charges?  Would it be by employee, or the whole store.

The only possible issue I could see is employees possibly violating the Fair Debt Collection Practices Act in an attempt to reach the goal.  

Faye

I'm not really sure how the owners plan on figuring it out. They haven't shared that info and probably will not.