BRISBANE – Centreforce Technology Group Pty has won the coveted “Service Member of the Year award” from the Self Storage Association of Australasia at the Gala Awards and presentation evening last Friday night, held in conjunction with the Annual Convention and Trade Show.
Winning back in 2014, Centreforce have won 3 consecutive years, 2016, 2017 and 2018, unrivaled by any other category awards from the Self Storage Association of Australasia, which represent over 1,400 Self Storage facilities across Australia and New Zealand.
“I was surprised as anybody when they called out our name on Friday night,” Dallas Dogger, Managing Director said.
“With over 50 suppliers in our industry, I expected that someone else would win, but this award is testimony to the hard work every day put in by our managing team, our technical and help desk staff, sales staff and our admin team. We strive for excellence every day and we are blessed with great products; and that’s where good service starts. Our customer satisfaction level is over 98%. With hundreds of Self Storage facilities using the most awarded self storage software, SiteLink Web Edition, which was awarded “Best Software” by Inside Self Storage magazine, supporting and delivering good service is made easier. Our team is very focused on delivering productivity gains and more business to our many self storage customers, and SiteLink Web Edition makes our job much easier.” Dogger said.
"Our commitment to customer service is reflected in this prestigious award and our staff are trained to help our users and customers; equally helping them to empower their own staff with our critically acclaimed SiteLink Certified Professional online learning programme is a successful way to build confidence and knowledge in software. With accelerated development of the industry’s leading self storage management suite, SiteLink Web Edition, continuing in the USA by SiteLink, and local development of supporting add-ons like RapidStor along with custom development of web products for groups, underpin our challenge to support and create the best self storage products for customers,” Dogger said.
The awards night, held in the gala ballroom of the Brisbane Convention Centre brought together leading industry players, from suppliers to facility operators. Guest speakers included Bernard Salt, Australia’s leading futurist and demographer.
Self storage in Australia is a multi-billion-dollar industry, enjoying significant growth, and the Centreforce Technology Group with its successful SiteLink, R6 Digital and Storage Income Pros brands is one of the leading suppliers to the industry in Australia, New Zealand and Asia.