Getting started with Online Payments

Robyn

I have finally convinced the owners that we are ready to begin accepting online payments.

Before I start the process of setting it up I have a few questions.

1. Are there any disadvantages to paying online?

2. Can you require a minimum amount to be paid by the tenant when making payments online?

3. Are you able to remove the option of paying online if the tenant is late past a certain day?

4. Any tricky things to know  before we start up?

5. How are you notified of a payment coming thru?

6. Do we need to set up the tenant with anything to pay online?

Thanks!!

skinman

1. Other than more credit card fees I can't think of any
2. Yes,if our tenants are 30 days past due they can only pay the entire balance online, no partial payments
3. Yes, and you can disable web access from the payment screen at any time, I believe
4. I can't think of any but someone might chime in
5. We get an email and sitelink gives you a prompt as well
6. There is no spoon....

skinman

Item 6. is just a random movie quote for your reading enjoyment while you wait for someone else to give their input.

teamcapitola

@Skinman got every answer spot on.... even the spoon. Trust me, life is much better once you realize it.

as for #6.

Your tenants will just need to setup their online accounts...the page will be integrated on your company website with a "pay online" tab. Once there they'll need their Unit number and GATE code for validation

Most of the fine tune settings (how many days late etc..) are in Setup, and as long as you have a Sitelink tech walking you through the setup process it'll be easy peasy.

What I don't have is info on setting up your company website with Sitelink; I wasn't here when it happened, so I didn't see. I'm assuming it's pretty easy and involves sending links to your website admin person.

skinman

Why can't we laugh and like a post.... Frustrating..