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whitewhite TXRegistered User, Advanced Operations Certified
Tenant received 3 month free rent.  How do I change it so he will start getting charged


  • AmyAmy NCRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified ✭✭
    You will have to go to the "ledger" under their account and under "scheduled rate" you will have to choose their new payment and the date that you would like for it to start. 
  • AnitaJohnson1269AnitaJohnson1269 NCRegistered User ✭✭✭
    Did they get this as a selected move in discount, or is their unit currently $0/per month?  If it is a discount that is selected at move in, it will just fall off.  If they are currently set at $0, go to their ledger settings, about the middle of the page it will have "new rate" and "effective date".  Just put in the rate to start charging and the date it will take effect, ie. "June 1"  make sure if it is soon, to send out an invoice with the new rate. 
  • Drew_ScadooDrew_Scadoo OHRegistered User ✭✭✭
    Dang 3 months rent free that's some promotion you accidentally got there lol 
  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭
    If you need to charge rent for the months they got free, you can add it back under Edit Charges and Payments.  Just be sure to add each month separately and with the correct start and end dates.
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