What is your procedure for breakins?
I am still new and getting the hang of storage life. Recently while checking units, I discovered a cut lock. I notified the tenant and she came to see what was missing. All she said was a few clothes and a pair of shoes, but that is all. No other units were tampered with. She also stated she got scared and had to leave because her vacuum got outside the unit somehow while she was looking through her things. I have tried reviewing cameras, but I just don't see anything. I assured her that I would keep investigating. It has been a couple weeks now, and I haven't heard anything from her. Her card declined this morning from autobilling. Anyone care to share some tips on handling this situation? Is the best answer I can truly give is "I wasn't able to see anything?" How do you usually handle breakins? I have started implementing daily walk throughs of the facility. TIA