Does this happen to anyone else?
Comments
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When we had our own truck to rent, people would come in to rent the truck with no Driver's license or proof of insurance, even though they drove onto the property. And yes, they would get mad at me for not renting the truck to them.1
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every day it is a thing we get at least 3 people no driver's license and I am like but you are driving a UHAUL0
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Orkocean Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I've had it a few times ever in my 8 years across the country and usually it's just for truck rentals. Never had it for storage.0
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We require them to have a driver's license to drive onto the property, they only need an ID to store here. One guy thought he would tell me how he doesn't have one due to non payment of child support but drives anyways, and another the government took it but he has his prison ID6
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Had that alot when in Salt Lake. I even asked one if they got hit and injured, how would anyone know who to call? Just got the deer in head lights look.2
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@Pat same here they always stare at me like and so? They get mad when I tell them I cannot let them in because I cannot confirm their identity. He then pulled out an old copy from the DMV that expired in 2009 and it no longer looked like him. He could not understand why, he even said he would bring his mom in to verify he is who he says lol
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Orkocean Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Similar to a degree... When I worked as a car salesman for Ford I had a couple guys looking at vehicles and once we got to the point of the credit app and I Asked for a social security # they pulled out a folded up piece of paper with about 6 different socials on it and told me to pick one... They were promptly escorted off property.8
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ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I've never run into that on the storage side, but while at our Pasadena location I did UHaul. So over there I would deal with it often with the truck rentals. Or handing me an expired license hoping I would't catch it. I once had an actual UHaul store process most of a customer's info and send him to our store for the rental; only to realize the UHaul employee didn't catch his license had been expired for 8 years AND he was black listed due to NOT returning a truck a year before3
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i43storage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I get people driving to rent a storage unit with no DL a handful of times each year. You expect me to rent to a person who is already violating the law?
Jean Marie
I-43 Storage2 -
Recently I've gotten people trying to give me a TVDL. I just flat out turned them away.0
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Our new facility has opened in WA State and I have had 3 expired licenses this month alone. Not sure what people are thinking....
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ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭lhanna said:Our new facility has opened in WA State and I have had 3 expired licenses this month alone. Not sure what people are thinking....1
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teamcapitola Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
I had somebody without ANY valid ID, and wanted to post date a check for the initial payment. When we said we couldn't rent to her (and wouldn't take a post dated check anyway), she flipped out, and we ended up having to call the cops on her because she refused to leave!
Later she wrote a NASTY one star yelp review (her only review) describing how "racist" & "discriminatory" we are.... which, of course, yelp still has showing because yelp.
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Orkocean Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭teamcapitola said:
I had somebody without ANY valid ID, and wanted to post date a check for the initial payment. When we said we couldn't rent to her (and wouldn't take a post dated check anyway), she flipped out, and we ended up having to call the cops on her because she refused to leave!
Later she wrote a NASTY one star yelp review (her only review) describing how "racist" & "discriminatory" we are.... which, of course, yelp still has showing because yelp.
Everytime one of the yelp reps call and i'm not too busy I go off about how BS their entire system is.1 -
i43storage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Later she wrote a NASTY one star yelp review (her only review) describing how "racist" & "discriminatory" we are.... which, of course, yelp still has showing because yelp.
Jean Marie
I-43 Storage2 -
So recently we had to change everyone's access codes. In order to receive their code the tenant needs to bring in a DL or State ID. Just had a tenant who has been with us since 2011 tell me he has no ID or DL, No passport or anything. He then says he will have one of his children come in with their ID to get the code. Except that he is the only one on the account and I told him I need his ID before I can give anyone any codes. UGH... what now?0
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ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Shelley said:So recently we had to change everyone's access codes. In order to receive their code the tenant needs to bring in a DL or State ID. Just had a tenant who has been with us since 2011 tell me he has no ID or DL, No passport or anything. He then says he will have one of his children come in with their ID to get the code. Except that he is the only one on the account and I told him I need his ID before I can give anyone any codes. UGH... what now?0
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ESS said:Shelley said:So recently we had to change everyone's access codes. In order to receive their code the tenant needs to bring in a DL or State ID. Just had a tenant who has been with us since 2011 tell me he has no ID or DL, No passport or anything. He then says he will have one of his children come in with their ID to get the code. Except that he is the only one on the account and I told him I need his ID before I can give anyone any codes. UGH... what now?0
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In Florida you can go to the DMV and get a picture ID, not attached to a driver's license. For seniors, it's free.0
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rmason said:In Florida you can go to the DMV and get a picture ID, not attached to a driver's license. For seniors, it's free.0
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i43storage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Shelley said:So recently we had to change everyone's access codes. In order to receive their code the tenant needs to bring in a DL or State ID. Just had a tenant who has been with us since 2011 tell me he has no ID or DL, No passport or anything. He then says he will have one of his children come in with their ID to get the code. Except that he is the only one on the account and I told him I need his ID before I can give anyone any codes. UGH... what now?Jean Marie
I-43 Storage2 -
teamcapitola Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭How does somebody function these days without any form of valid ID? I can see not having a DL, but you really are limited if you don't have anything!1
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i43storage said:Shelley said:So recently we had to change everyone's access codes. In order to receive their code the tenant needs to bring in a DL or State ID. Just had a tenant who has been with us since 2011 tell me he has no ID or DL, No passport or anything. He then says he will have one of his children come in with their ID to get the code. Except that he is the only one on the account and I told him I need his ID before I can give anyone any codes. UGH... what now?0
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teamcapitola said:How does somebody function these days without any form of valid ID? I can see not having a DL, but you really are limited if you don't have anything!0
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i43storage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Shelley said:teamcapitola said:How does somebody function these days without any form of valid ID? I can see not having a DL, but you really are limited if you don't have anything!Jean Marie
I-43 Storage1 -
ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭It looks like he needs to do some adulting and go get, at the very least, a state ID. Most states allow this to be done online and if not, he needs to be a big boy and take his documents to the DMV and get one or even go to the post office to get a passport. I don't understand how people like this get by day-to-day.1
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That's a rough one, for us here, we actually added a section in our rental agreement that states, the tenant/occupant must provide at the time of rental a valid photo ID, acceptable forms of valid photo ID are: valid state driver's license, valid state photo id-non driver's license, valid passport photo, or a CT pistol permit photo ID. It also states we have the right to deny/terminate any rental/lease space to any tenant/occupant that can not/refuses to provide the valid photo ID required by 'Operator/Owner'. If you have any thing like that in your rental agreement, you would be able to send a letter (I would do certified) giving 30 days to provide or vacate the unit. Since that tenant is requesting his/her gate code, I would instruct him to locate his original paperwork (hopefully it has his gate code listed somewhere on that). Did they happen to state the last time they were on the property? I'm assuming its been awhile since they don't remember the gate code. This is a tricky one..
I would unfortunately insist he must get an ID and provide a copy and just wait. Not for nothing, but in this backwards world we suddenly find ourselves in, even illegals can get photo id's, sounds like this tenant has a few things to hide. Good Luck....Please keep us posted, curious as to what he will do.0 -
teamcapitola Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
I guess he could add another occupant (one with actual ID) to the existing lease as a co-occupant? At least someone attached to the lease would have ID.
Unfortunately, if it happened in my store I think we would have to give an ultimatum of "Get ID and present it within X days or the lease is terminated"
Might have issue enforcing a Lien on a tenant without identification; he/she could simply claim it wasn't them, and they never signed a lease for instance. (I'm no lawyer, but I'm betting no ID on a contract is a bad thing)
We turned away somebody who drove to our place, had no ID. She had her roommate come in to "rent the space for her" and we ended up not renting once we explained the lease terms.... whoever fills out the lease is financially responsible for the unit, any/all damages to facility etc...
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teamcapitola said:
I guess he could add another occupant (one with actual ID) to the existing lease as a co-occupant? At least someone attached to the lease would have ID.
Unfortunately, if it happened in my store I think we would have to give an ultimatum of "Get ID and present it within X days or the lease is terminated"
Might have issue enforcing a Lien on a tenant without identification; he/she could simply claim it wasn't them, and they never signed a lease for instance. (I'm no lawyer, but I'm betting no ID on a contract is a bad thing)
We turned away somebody who drove to our place, had no ID. She had her roommate come in to "rent the space for her" and we ended up not renting once we explained the lease terms.... whoever fills out the lease is financially responsible for the unit, any/all damages to facility etc...
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
Unfortunately, if it happened in my store I think we would have to give an ultimatum of "Get ID and present it within X days or the lease is terminated."
But if they don't have a code and don't have ID to get the code, how will they vacate when the lease is terminated? At some point an exception will have to be made!3 -
MamaDuke7 said:
Unfortunately, if it happened in my store I think we would have to give an ultimatum of "Get ID and present it within X days or the lease is terminated."
But if they don't have a code and don't have ID to get the code, how will they vacate when the lease is terminated? At some point an exception will have to be made!
That is the dilemma... I honestly don't know how to proceed. In process of researching what options I have in my state.3 -
i43storage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭One of the perks of being the owner is that I am allowed to make reasonable intelligent exceptions to the company rules. It looks like you are not in a position to do so, and it's too bad. Good luck!Jean Marie
I-43 Storage4 -
That's life. That's all that I can say. I mean, sometimes we just have to meet some people for a reason. I'm sorry if I sound unclear, but that's what I think. Actually, I'm surprised by how many people drive without their licenses. I mean, it won't take you much time to buy or at least click to read more about where and how to get an ID. Tbh, sometimes I can't understand why people are so lazy that they just don't give a damn. As I've said, that's life. Best wishes. Take care of your nerve cells. They recover very slowly.
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I used to work in a car rental company, and I was shocked by how many people came to rent a car with a fake ID. I thought that it could happen only in movies.
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It can definitely be frustrating when people show up without proper identification or a valid driver's license. As a property owner, you have a responsibility to ensure the safety and legality of your premises.
While I understand that situations like these can be challenging, one option you could consider is using a fake ID checker online. Tools like idanalyzer.com can be helpful in verifying the authenticity of identification documents and preventing any potential issues.
Remember, safety and compliance are important, so stick to your policies and keep up the good work.
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MamaDuke7 said:
Unfortunately, if it happened in my store I think we would have to give an ultimatum of "Get ID and present it within X days or the lease is terminated."
But if they don't have a code and don't have ID to get the code, how will they vacate when the lease is terminated? At some point an exception will have to be made!0
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