Web Edition data usage

mistore

Now that I've upgraded to Web Edition, my internet provider keeps notifying me of high usage on my plan. It looks like I'm suddenly using 15GB up in the first week/week and a half of the month!

Is this normal for this software??

Is there a way to shut it down, even with being logged off and no current activity, there are still background operations constantly going on?

Do I need to disconnect the internet every time someone leaves the office, just like turning off the lights?

Faye

Do you have internet service for business?

dbudgen

Upgrade your internet to unlimited.

i43storage

Seems odd if you were logged off and completely exited out of Sitelink that it would continue to do anything until you opened it back up again.  I guess you could turn off your computer ...

ESS

i43storage said:

Seems odd if you were logged off and completely exited out of Sitelink that it would continue to do anything until you opened it back up again.  I guess you could turn off your computer ...

Yes, if you "X" out of it, it will warn you that it cannot run updates so one would think it couldn't run background data

MamaDuke7

If you completely shut down Sitelink rather than just logging out, it won't use background data.  

Once shut down, if you open your task manager and look at background processes, it won't be there.

JamesStorage

So it's my understanding that certain functions are integrated with Sitelink regardless. My gate system for example. It knows when a payment has been made online and will release even before we go and process the ROL.

MamaDuke7

JamesStorage said:

So it's my understanding that certain functions are integrated with Sitelink regardless. My gate system for example. It knows when a payment has been made online and will release even before we go and process the ROL.

Yes, I should have specified that the computer with the gate program needs to always have SL open (though it doesn't have to be signed in) so that the gate can be updated with each transaction.  And that is a separate operation from reversing the overlock.

MrFugate

When I took over the property I am at now they where running the Web Edition off of a Cell. hot spot, there where 23 phones on the account( for the owners company) with a total 15 gig limit before usage fees per gig.
Once they showed me the bill, the hot spot was over $400.00 a month for data , now we use Comcast unlimited data with phone & Cable & pay under $150.00 a month. It took me over a year to find a company that was willing to do the install & not charge us $8000.00 for it but finally comcast stepped up. 

You may want to take a few min and call your internet company to see if there's a better option or see if there's someone else that can get you what you need for a comparable cost.  

mistore

MrFugate said:

You may want to take a few min and call your internet company to see if there's a better option or see if there's someone else that can get you what you need for a comparable cost.  

I will; it just caught me off-guard that this program (for what it's actually doing) eats up that much bandwidth as part of normal operations.

It's not like I'm constantly streaming Netflix or something...