Tenant Anniversary - CRM Campaign Schedule

i43storage
Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
Is it just me, or does anyone else see a drawback in sending out a reminder to a tenant thanking them for storing their stuff for another year? Seems like a lot of my tenants are on auto-pilot with their credit card, and if I actually remind them they have stored their high school yearbooks for yet another year, they may move out ...

Jean Marie
I-43 Storage
I-43 Storage
4
Comments
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It's not just you lol. I have a customer that's been with the facility so long that he predates the computer systems. He only remembers after the auto-bill goes through how long he's been here. We just do birthday notifications to tenants. I've often wondered how many tenants are only still here because they forgot.2
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I have that one turned off. I have no intention of reminding them how long they have been paying to store their junk valuable possessions with me.6
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i43storage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭MamaDuke7 said:I have that one turned off. I have no intention of reminding them how long they have been paying to store their junk valuable possessions with me.Jean Marie
I-43 Storage0 -
we have Anniversary turned off but we do a Birthday E-mail with a $10.00 merchandise coupon.2
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