Cleaning up after your customer moves out
How or do you charge your departing tenant when they leave a big mess in their unit when they move out? Most tenants move out over the phone or by email or some just leave in the dark of night. Only about 10% come into the office. Our goal is to inspect the units but with a staff of one (most days) inspection of move outs' unit is far down the list. Our lease has a $150 fine for a mess left in a unit, but it is not enforceable. Keeping a credit card deposit is a waste of time as they just dispute the charge. Or is this just a situation where you suck it up, clean it up and move forward? Thanks.