Lead to Lease-Current Tenant
JulieAton
Registered User ✭✭✭
In Lead to Lease Lookup Existing a current tenant isn't showing up. Spelled correctly. Tried searching by first name also. What would cause that? I emailed support yesterday but haven't heard from them.
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Comments
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭That's strange. Maybe try their phone number or email?0
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ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Maybe it was accidentally cancelled or expired? Try clicking on both of those boxes and refreshing.1
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭ESS said:Maybe it was accidentally cancelled or expired? Try clicking on both of those boxes and refreshing.0
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themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Actually had the same thing happen to me today. When trying to make a reservation, typed tenant's last name, search, tenant does not show up. Tried first name and it showed up. Tried last name several times, in different ways. It would only show a handful of names, even though I should have had 20 or 30 names that fit the criteria.1
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I thought maybe it was because the tenant transferred units in August. But found another tenant who had transferred and pulls him up just fine. Support was supposed to call me today.
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It's a long shot, but had this happen once. Employee moved tenant in with the first and last name entered into the opposite field. I didn't catch it until trying to search to lease a 2nd unit.1
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AnitaJohnson1269 said:It's a long shot, but had this happen once. Employee moved tenant in with the first and last name entered into the opposite field. I didn't catch it until trying to search to lease a 2nd unit.
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ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭JulieAton said:AnitaJohnson1269 said:It's a long shot, but had this happen once. Employee moved tenant in with the first and last name entered into the opposite field. I didn't catch it until trying to search to lease a 2nd unit.2
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