Posting a credit to Tenant with no charges showing

Trish

I'm new at doing this.  I know how to post a credit if there are charges showing.   I want to post a credit to a tenant that has no charges showing.  I have tried checking the box for future charges entered the amount and clicked on ok.  The pop up says I must enter a payment type.  should I wait until charges are assessed before crediting the tenant.  

MamaDuke7

Yes.  If your company won't let you add charges without taking a payment, then you will have to wait until charges are on the account.

Faye

You could invoice them but don't actually send it and then give a credit