After hours calls

Looking for a company that handles after hour calls. DO NOT want anyone that will be out sourcing to another country. Any suggestions? Please mesg me or email to manager@whiskeyroadstorage.com

Comments

  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
     OpenTech Alliance, Inc.
     2501 West Dunlap Avenue
     Suite 255
     Phoenix, AZ 85021
     Phone: (602) 749 9370
     
  • sonyawiprud
    sonyawiprud Registered User ✭✭✭
    We use open tech as well, works great for us and they are in Arizona. Some of my customers complain because the poor call center counselors can't pronounce Encinitas! 
  • Dtinfla
    Dtinfla Registered User ✭✭✭
    Open Tech here also, some of the counselors are better than others.  You can listen to the recorded conversation between the caller and the counselor, then call the customer back and have SOME idea of what they want or need.  
  • Dusty
    Dusty Registered User
    Thanks for the info!

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