waive late fees

Kevinbubar

how do i waive all late fees for all of my tenants for the next two months

Orkocean

Easiest way would be change your tenant settings so that the late fee is $0 across the board. Company>setup>Units & Tenants> Edit Tenant Fee's

i43storage

Very kind of you @Kevinbubar.

ESS

We had our late fees set to $0 for April, but SL still applied them. We had to manually waive all late fees on the 8th. Is there an easier/bulk way to waive them again? The fee was added again today and I have to waive them for about 400 tenants.

MamaDuke7

Changing the late fee amount only applies to future move-ins.  To change current customers, you have to go to Setup: Users & Tenants: Edit Tenant Fees: Select All then select the appropriate fee and edit it.  You would do this for each fee you are not going to use.  And then do it again when you reenact your fees.

As far a bulk waiver of fees, I don't believe there is any way to do it.

ESS

Thank you so much! I will forward this to the boss