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How can I apply a security deposit to rent without moving out the customer?

ChristineSChristineS CORegistered User
We no longer charge a security deposit; however, there are some long time customers that have a security deposit on their account.  Is there a way to remove the money from the security deposit and apply it to the rent without doing a move out?  

Comments

  • CVSSSTORAGECVSSSTORAGE CARegistered User, Daily Operations Certified ✭✭✭✭
    I am sure there is a way but here we just apply the amount to the rent and then put a note in the notes or in the red note section that the deposit was applied to their account with the date 
  • Tracir33Tracir33 CORegistered User
    What did you end up doing? 
  • JulieAtonJulieAton INRegistered User ✭✭✭
    If you contact support their is a "hot key" to use in setup or something.  Has been awhile but you can do it.
  • i43storagei43storage WIRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    I would kill for a complete "hot key" list.
    Jean Marie
    I-43 Storage
  • themagethemage ORRegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭
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