eSign "500 Internal Server Error"
JulieAton
Registered User ✭✭✭
I am working on implementing online rentals. My testing with eDocuments will work if signed through Sitelink. But when emailed it says An error occurred: 500 Internal Server Error.
Any suggestions? I have spent so much time getting the Lease set up in Forms and this is the last little piece of the puzzle. I want to get it working!
Thanks
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Comments
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Did you set it as RTF or HTML... ours is set RTF and works well when we email it.0
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RTF0
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From support: The 500 Internal Error is common error, This error usually happens because during the process when that document is generated there was a connection issue. If you receive this error and a simple refresh does not fix this issue.Please void out the document and recreate it by going to company and forms, selecting the tenant and then processing the document again.Sitelink Support010-865-0789 option 2
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