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need help adding merchendice

DStaceyDStacey VTRegistered User
I sold locks to a customer already in  a unit for some reason I cant add merchandise while into her account I have always done this by the ledger and it will not let me not sure what I'm doing wrong please any help thanks Diane

Comments

  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    When you are on the customer payment page, on the bottom right it says Add Merchandise.  Add and save it, then process the payment as usual.
  • DStaceyDStacey VTRegistered User
    That option is not on this customers for some reason 

  • DStaceyDStacey VTRegistered User
    Ah I just figured out how to fix it thank you 

  • MamaDuke7MamaDuke7 CARegistered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    I guess I should add (for anyone in the future that may have this issue), if they have multiple units, you have to select a single unit at the top left first.  Then you can add the merchandise.
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