PRE LIENS AND LIENS NOT COMING UP ON THE LIST

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CVSSSTORAGE
CVSSSTORAGE Registered User, Daily Operations Certified ✭✭✭✭
for a few months now not all preliens and liens are showing up in the daily list. I have to manually go to their accounts and add them and then go to froms and print them. If we have a lot this takes a while. We aldo have old preliens and liens showing up in the prelien and lien list. Any idea why? 

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  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    Sounds like your timeline is wrong in the setup.  The other possibility is taking a partial payment and then not resetting the past due events.
  • CVSSSTORAGE
    CVSSSTORAGE Registered User, Daily Operations Certified ✭✭✭✭
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    @MamaDuke7
    how do you reset the past due events
  • CVSSSTORAGE
    CVSSSTORAGE Registered User, Daily Operations Certified ✭✭✭✭
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    @MamaDuke7
     some of these people have not been late before so there is no past due amount 
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    @MamaDuke7
    how do you reset the past due events
    Go to Reverse Past Due Notice, Reverse PreLien, Reverse Lien, etc. and process any customers that paid and should restart the process.
  • CVSSSTORAGE
    CVSSSTORAGE Registered User, Daily Operations Certified ✭✭✭✭
    Options
    @MamaDuke7
    thank you so much

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