Card Processing

JulieAton
JulieAton Registered User ✭✭✭
Anyone else having trouble processing card payments this morning?

Comments

  • JulieAton
    JulieAton Registered User ✭✭✭

    ALERT:

    Paya Gateway Disruption

    05/02/20 10:30 am

    11:00 am EDT: Paya is investigating what appears to be a disruption of our payment processing gateway. Many customers are currently unable to submit transactions through the gateway.  Next update at 12:00 pm EDT.




  • TimB
    TimB Registered User
    Thank you for the info. I was going crazy trying to figure out what was happening. I look forward to a fix soon.
  • JulieAton
    JulieAton Registered User ✭✭✭
    The last time it happened the cards were actually processing. So I processed many multiple times. I can't log in to my virtual terminal to see the days activity.  Oooops
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    @Pdmonnot this should answer your question.

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