PTI or DigiTech or ?
JulieAton
Registered User ✭✭✭
We have a remote site that we have been using WinSen Sentinel for gate access since 1993. We were a beta test site for Remote Access. For a variety of reasons I am considering changing and am looking for suggestions & input. Thanks Julie
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ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭We have PTI paired with StorLogix and love it! Strongly recommend! Easy to navigate and user friendly.1
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themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭The PTI stuff is good, though we actually broke with them when our DigiGate system finally died. We had problems getting support so we switched to Sentinel just because we could always get a real person to respond.
I would still usually recommend PTI. They seem to be the best supported, software wise, and most popular. Their hardware seems very reliable.
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themage said:The PTI stuff is good, though we actually broke with them when our DigiGate system finally died. We had problems getting support so we switched to Sentinel just because we could always get a real person to respond.
I would still usually recommend PTI. They seem to be the best supported, software wise, and most popular. Their hardware seems very reliable.
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themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭@JulieAton yeah, their prices do seem a little high to me, but like you said, they program the devices and need to keep some proprietary information. I think most of the access control companies do that, though.
Just a side note: I really liked DigiGate because it allowed 10 digit gate codes. Our Sentinel keypads only accept 9 digits, and the interface program choked whenever Sitelink sent it a 10 digit code. Instead of changing 950+ codes (and notifying the customers) I created a band-aid that converted the codes whenever Sitelink synced up.
Their support guy didn't really like that, saying "so its an unsupported configuration, then."1
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