eSign Completed Documents

JulieAton Registered User ✭✭✭
I can't get the completed documents to open.  I was able to do it yesterday from my Office Computer.  But today they won't open on my laptop.  Any suggestions? 


  • themage
    themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    edited June 2020
    Some of our computers cant open them from the esign console, but they do work from the individual payment screens. I end up writing down the ones I need from the esign console and then checking them individually.

    (just a reminder, if you click on the ID photo in the payment screen, electronic documents are at the bottom of the window that opens)
  • JulieAton
    JulieAton Registered User ✭✭✭
    Finally working!  Have to hit open several times and then it opens in Explorer.

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