Site Link running credit cards on wrong day
Faye
Registered User ✭✭✭✭
I have a tenant with 8 units and or spots, all are set to auto pay on the 1st of the month. This am at 12:10, 1 unit was not only charged a day early but charged more than is owed on that unit. Has anyone else found this issue?
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Comments
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I've never had that happen. And I checked to make sure that what ran overnight was only what's due today. All is well.
It sounds like you just had a crazy glitch.1 -
MamaDuke7 said:I've never had that happen. And I checked to make sure that what ran overnight was only what's due today. All is well.
It sounds like you just had a crazy glitch.0 -
Hello, I just wanted to chime in on this one... I chatted with the Team and this isn't a known issue. They advised that you give us a call, so we can investigate a bit further and make sure this doesn't happen again. Our phone number is 919-865-0789, Option 2. Thank you and happy 2021! ~Amy C.1
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storable_support said:Hello, I just wanted to chime in on this one... I chatted with the Team and this isn't a known issue. They advised that you give us a call, so we can investigate a bit further and make sure this doesn't happen again. Our phone number is 919-865-0789, Option 2. Thank you and happy 2021! ~Amy C.1
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