Payment screen changed on only one machine? What happened, how to put it back?

YevetteM

Got a message from one of our employees that on Sunday the payment screen changed. She couldn't add a 6 or 12 Month discount without manually adding the additional periods. Just the day before the screen didn't even have the add periods button, and when adding the prepaid discount it always automatically added 6 or 12 months without manually doing it. It's only on the one computer that's different. I don't understand this. The payment screen looks normal on my computer, I also tried logging in as myself on her computer to see if it was a user permissions issue and it wasn't.

This is payment screen on her computer:

This is the payment screen on my computer for the same tenant:

I can't figure out for the life of me why they would be different. Any ideas on how to put hers back to the way mine is?

YevetteM

Oh, and I ran live update on both machines, and made sure we were using the same version.

storable_support

Hi @YevetteM. You can remedy this quickly and easily! On the outer Payments page (with the list of units, payment method options, etc.) press Ctrl-Shift-Z to toggle the version with the "Edit Charges" screen.

YevetteM

storable_support said:

Hi @YevetteM. You can remedy this quickly and easily! On the outer Payments page (with the list of units, payment method options, etc.) press Ctrl-Shift-Z to toggle the version with the "Edit Charges" screen.

You are a genius! Thank you!! That did it.

storable_support

Hahaha, I'm just the Genius's messenger but thank you, you made his day (and mine too!) So glad we could help you out

GM_SJ_BSS

oh my goodness, that's awesome, been using sitelink for over 6 yrs and I love learning new things....