Form Set up in Sitelink

GM_SJ_BSS

Hello everyone,

I was hoping there's a way to do this and someone can clue me in.  I am re-doing some forms in sitelink.  I would like to be able to add the amount of days past due a tenant is to a few different forms.  I have tried a few keywords but can't figure it out for the life of me or if its even possible.  EX:   Your account is currently (this many days past due).   I know I can manually type it in before sending it, but would love if there's a group of keywords I can use that will automatically include the number of days their account is past due.  I understand how the formula is but apparently am not using the correct sitelink language or if even doable.   Appreciate any help or suggestions...

MamaDuke7

I resorted to:  Your rent was due on the _______ and has not yet been paid (using <Tenant.DueDay>).

GM_SJ_BSS

Thank you MamDuke7, I've been doing something similar, was hoping I could draft something up in forms to automatically input that info, but I guess I will continue to manually do it.  Thank you again..

sonyawiprud

My facility has a letter we send out by email only on day 9, that says "last minute courtesy call to let you know you are 9 days late etc etc" 
We created it ourselves and set it to prompt on day 9. It is in the letters and tasks set as a courtesy reminder. 
there's a bit of workaround with it as it is not an attachment, so I have to manually choose to set it as the body of the email with the letters dropdown (in pre-defined letters), uncheck the print box and process. 

MamaDuke7

GM_SJ_BSS said:

Thank you MamDuke7, I've been doing something similar, was hoping I could draft something up in forms to automatically input that info, but I guess I will continue to manually do it.  Thank you again..

If you use <Tenant.DueDay> it automatically inserts the day of the month it was due.