Notification of Online Rental

JulieAton

One year into this and I still can't "program" SL to get the information I need for an Online Rental.  Gatecode in a format we use.  Phone number of Alternate Contact which is very important.  Insurance form issues if taking out insurance.  And most important is notification of online rental. If I can get a phone call for a reservation why can't they set it up that I get a phone call alert for online rental.  I am pretty much at the end of the rope and will be shopping for new software. 

storable_support

Hi Julie, someone is going to reach out to you directly about your concerns today. I'm very sorry for your continued frustration. Sincerely, Amy C.

prowlett

Are you using SiteLink website or a 3 rd party website? Are you having issues with keywords not populating? We have a very thorough lease that captures a lot. Our website gets autopay authorization, insurance info, and a picture of their government issued photo ID. We had to make some tweaks, but we are collecting everything better now than a year or even two years ago.

JulieAton

storable_support said:

Hi Julie, someone is going to reach out to you directly about your concerns today. I'm very sorry for your continued frustration. Sincerely, Amy C.

Thanks the call was somewhat helpful!  And the person that reached out (Summer) was fantastic.