Avery label problem

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Has anyone else experienced this problem with printing labels in SiteLink.  When we print labels the first row at the top of the labels page is perfect then with each subsequent row the address moves higher up the label and is not usable.  This results in us being only able to use the first row of labels and the last row (by flipping the form over).  Any solution for this?

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  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    And just to confirm you are using the Avery 5160 labels (or generic of the same size)?
  • MikeA747
    MikeA747 Registered User
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    Yes we sure are with an HP Officejet pro 8710 all in one printer.
  • ESS
    ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    We have not had any issue like that and we use the Avery 5160 labels.
  • MikeA747
    MikeA747 Registered User
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    Just an added note, SiteLink support insisted the problem was a printer setting but when I went to the Avery website and used their template every label on the 30 label template printed perfectly without changing a single setting on my printer.
  • themage
    themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    Make sure "Fit to page" and / or "Print scaling" are turned off in the printer settings for your default printer. If you are given the opportunity when printing labels, recheck the printer settings to make sure they are off.

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