Online Payment Problem
Options
ClarkStoreroom
Registered User ✭
Several customers are having trouble going online and making a payment. There are several error messages. The most common error message was that the unit number was incorrect. Then they are unable to make the online payment. Is this a normal error to have? For example her unit number is R9 she puts that in and it says its an error. How do I fix this?
Tagged:
0
Comments
-
We have had numerous problems with customers trying to make pmts at different times. But, I end up referring the problem to our corporate office and they deal with connecting to the person who can fix this.0
Categories
- All Categories
- 2 What's New
- SiteLink Community Discussions
- 1.9K SiteLink General Discussions
- 95 SiteLink myHub
- 56 Lead to Lease
- 28 Price Optimization
- 38 SiteLink Certified Professional
- 173 How-To's
- 2 Software Setup
- 97 Training Videos
- 7 Other Resources
- 64 SiteLink, SpareFoot & storEDGE merge
- Self-Storage Operations
- 73 Starting Out in Self-Storage
- 3 3rd Party Management
- 224 Regional Discussions
- 185 Miscellaneous Discussions
- 38 Industry Webinars
- SiteLink Marketplace
- 62 Self-Storage Website Design & Listing Services
- 32 Credit Cards & Payment Processing
- 32 Self-Storage Call Centers & Kiosks
- 48 Notifications, SMS & Phone Integrations
- 92 Self-Storage Insurance, Legal & Auctions
- 11 Self-Storage Revenue Management & Analytics
- 23 Gates & Access for Self-Storage Facilities
- 7 Ancillary Services for Self-Storage Facilites
- Self-Storage Times
- 64 News
- 32 Opinion
- 149 Lifestyle