A mistake was made...

mistore

Here is the situation that I would like to solicit help on;

A payment was made and applied to the wrong account (one unit). The account it should have been applied to has two units.

Via Ledger Adjustments, I can go back and transfer that payment to another unit, but I can not split it across the two units. This gives me the situation where one of their units is prepaid, while the other is delinquent.

Is there a cleaner way to do this?

BusyProperties

I would void the payment/receipt. Repost as if it were the first time posting it, to the correct account, applying it to both units. 

mistore

I'll go back and try it again, but I don't think it will let me as this happened five days ago and (multiple) Daily Closes have been done.

mistore

Yea, the original post date was 10/1. I though maybe I could transfer it over to one of their units, and then void it out, but no dice. The original post date follows it.

MamaDuke7

You'll have to credit the second unit and add a charge back to the first for that same amount in order to even it all out.

mistore

I ended up just transferring it all to the (higher rate) unit, and checking "never lock out". I figure when he pays the next months charges, it will even out and I will uncheck his lock out status.

It is clunky, and not ideal, but then so was everything else. 

themage

I believe you can also use the NSF Reversal function to undo the payment, and then re-apply the payment correctly. Just make sure to uncheck the NSF fee and the "Increment This Tenant's total NSF" when you process the reversal.