Bad Check Question

I have a tenant that has written a bad check.  The company will not accept checks going forward from this tenant.  Is there a way to block that tenants acct from accepting checks in the future?  

Best Answer

  • AnitaJohnson1269
    AnitaJohnson1269 Registered User ✭✭✭✭
    Answer ✓
    If you click "Do not Accept Checks" in the Tenant info page, when you make a payment and click "Check" in the drop down menu it will automatically fill in the check number "NO CHECKS" in red. 

Answers

  • ESS
    ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    There isn't a way to block it, only to try to prevent from accepting one. After you reverse the payment, go into their payment screen and their tenant info, check the box that says "Do not accept checks". Then go into ledger settings and check the box that says "Had NSF check". I also type it into the front notes screen **No checks until...** - We will accept a check again after a year, but you can put **NO CHECKS ALLOWED**. You could also click on the smiley face below the red notes and check the box that says NSF. It's all going to depend on your staff.
  • storable_support
    storable_support Registered User, Registered Moderator, Community Manager ✭✭✭✭✭
    edited January 2022
    Great advice from both @ESS and @AnitaJohnson1269.
    Thanks, ladies for helping @Vagurl1998! :)
  • Vagurl1998
    Vagurl1998 Registered User
    Thank you all so much.  We knew there was a way to do so,  we were having a brain fart on where it was to do so.  
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Thank you all so much.  We knew there was a way to do so,  we were having a brain fart on where it was to do so.  
    It's definitely not in the place you would think to look naturally!!!

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