online payment not showing up

One of my online payments went thru with a receipt showing 5/1 to 5/31 but it still shows she owes the same amount.Her tenant "card" shows it's still due. She is a regular, no problem, long payment history tenant. Has this happened to anyone else? What went wrong?


  • Bowie
    Bowie Registered User
    I figured it out. It was a first and a little strange that it was the only one that did that. I just had to close out and restart the software....

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