How do I set up default insurances for unit types?

teesee150

We just got set up with an insurance provider, but I don't see anyway to set default insurance coverages for different unit types.

Sitelink explains how to do it here: https://storageforum.sitelink.com/discussion/3058/how-do-i-set-up-insurance-default-settings  but I'm missing the Set Defaults button. Has this changed or whats going on?

My biggest problem is during an online move in, no insurance is selected and the tenant can skip insurance all together and finish the move in with no insurance.

storable_support

Hi @teesee150, not every insurance provider has the option to set defaults. That specific article is for StorSmart/Bader insurance. If you would like more info on your specific insurance capabilities on defaults, please call our support team at 919-865-0789 Option 2. -Lyndsey H.

teesee150

@storable_support Is there anyway to force an insurance selection during move in?

MamaDuke7

In the setup screen, select Insurance and Protection Plans on the right.  Then under your company, click Setup and this should be on the left.

helenatim

So if we check Apply at Move-in, we cannot un-check Require end date on Proof of insurance?

storable_support

Hi @helenatim - each insurance provider can have slightly different setups. We'd love to take a look at your specific instance and help you find a solution. Please give our team a call at 919-865-0789 Option 2.