Email setup

The yahoo email address that I have in SiteLink suddenly quit working yesterday.  It doesn't even recognize my email address when I log in and none of the verification codes will send to my recovery cell phone number or alternate email.  Have a call into Premium Paid Support but after hearing other stories have no hopes of recovering.  And if I do I am not going to use that email again. 
My question- I assume that my email documents/notices/receipts etc in SL won't work now???  I am using my gmail account for now but I am thinking about switching to a business email through our website. Just don't like the long address!  I don't want to start switching everything to the gmail but might have to temporarily.
Any suggestions, tips or sympathy appreciated! Thanks Julie


  • Silverbell
    Silverbell Registered User
    Maybe it is the new 2 factor authentication that is needed? I do have sympathy for you. Stuff like that drives me crazy until I figure it out... 
  • storable_support
    storable_support Registered User, Registered Moderator, Community Manager ✭✭✭✭✭
    I would recommend switching to another provider ASAP. Gmail business accounts are an excellent option and run well with the software. -Lyndsey H
  • JulieAton
    JulieAton Registered User ✭✭✭
    My ymail is restored and I updated password in SL.  Now email in SL won't work at all. I emailed support.  Are there set up instructions for gmail? Also what is a gmail business email account?
  • themage
    themage Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    Gmail setup is simple enough, though you would probably have to set up an "app password" for Sitelink.

    Gmail business accounts (now Google Workspace) Are paid accounts, but they allow a much greater number of emails to be processed each day and have other benefits like custom email domain names ([email protected] instead of [email protected])

    Instructions for setting up gmail can be found here:,step-change-smtp-other-settings-in-your-email-client

    and setting up app passwords:
  • JulieAton
    JulieAton Registered User ✭✭✭
    Thanks I tried to set up paid business gmail in workspace but a big snag in verifying my website/domain since I want to use that as part of my email. 

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