How do I advance a paid through date?
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Registered User ✭
I rented a unit and they paid for a year so I gave 1 mo off. System only paid through Nov 2023 should be Dec 2023. How do I advance the paid through date?
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Best Answers
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Add the charge for December and issue a credit. That's the proper way to show the 1 month off and it will advance the PTD.1
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Thank you0
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Thank you1
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@MamaDuke7 is correct (Thanks MamaDuke7!) It might be beneficial for you to call support as well to confirm the terms of the discount that was given. You can reach them at 919-865-0789 > Option 2.
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You could also set up a special under discount plans. We also offer a free month when they pay for 1 year. Attaching our discount set up.2
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