Merchandise receipt for a walk in customer

Sonya

We have just started to sell packing supplies and ended up using a roll of tape for the office. I entered a sale and zeroed out the amount then proceeded.  I wasn’t given the option to print a receipt.  Printing a receipt for a walk-in customer has to be an option, right? And can you reprint a receipt? If so from where?

MamaDuke7

It should be part of the process of selling and taking a payment.  Maybe because it was $0 it didn't offer.  But if you go to Company > Receipts it should be there to reprint.

But also, if you have a company unit with the account in Sitelink, you can do the merchandise through there to keep track better.

Sonya

It is not under Company>Receipts but it did remove the item from inventory.  Any other ideas?

ESS

It's not going to show up because you adjusted the price to $0. Add the item back into your inventory and make the price .01. This will also trigger a receipt to be printed.
Since you're not really taking payment for it, you could also deduct it from your inventory in the Inventory Adjustment and check the Other Adjustment (-) bubble

GlenMark

ESS said:

It's not going to show up because you adjusted the price to $0. Add the item back into your inventory and make the price .01. This will also trigger a receipt to be printed.
Since you're not really taking payment for it, you could also deduct it from your inventory in the Inventory Adjustment and check the Other Adjustment (-) bubble

That's how we do it too.

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GlenMark

Inventory adjustments. We do that somewhat regularly. Easiest process for in-house merch grabs.