Can we mandate when customers reserve online they must also purchase or supply a cylinder lock as we
MichaelStorage365
Registered User ✭
We have customers that reserve a unit online. There is not a requirement for them to know they need a cylinder lock, as well as, insurance to get in their units. Can we create a section that makes them do this? We currently can get them to pay the administration fee.
Tagged:
0
Answers
-
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭I don't think you can force a lock purchase with an online rental. You can require insurance, though. It will make them select one level during the move in process.0
-
I was curious if we could have that issue programmed into the system, before they can finish online.0
Categories
- All Categories
- 2 What's New
- SiteLink Community Discussions
- 1.9K SiteLink General Discussions
- 79 SiteLink myHub
- 48 Lead to Lease
- 15 Price Optimization
- 36 SiteLink Certified Professional
- 186 How-To's
- 97 Training Videos
- 7 Other Resources
- 80 SiteLink, SpareFoot & storEDGE merge
- Self-Storage Operations
- 65 Starting Out in Self-Storage
- 3 3rd Party Management
- 223 Regional Discussions
- 188 Miscellaneous Discussions
- 39 Industry Webinars
- SiteLink Marketplace
- 62 Self-Storage Website Design & Listing Services
- 32 Credit Cards & Payment Processing
- 31 Self-Storage Call Centers & Kiosks
- 46 Notifications, SMS & Phone Integrations
- 93 Self-Storage Insurance, Legal & Auctions
- 11 Self-Storage Revenue Management & Analytics
- 24 Gates & Access for Self-Storage Facilities
- 11 Ancillary Services for Self-Storage Facilites
- Self-Storage Times
- 62 News
- 30 Opinion
- 147 Lifestyle