Can we mandate when customers reserve online they must also purchase or supply a cylinder lock as we

MichaelStorage365
MichaelStorage365 Registered User
We have customers that reserve a unit online.  There is not a requirement for them to know they need a cylinder lock, as well as, insurance to get in their units.  Can we create a section that makes them do this?  We currently can get them to pay the administration fee.

Answers

  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    I don't think you can force a lock purchase with an online rental.  You can require insurance, though. It will make them select one level during the move in process.
  • MichaelStorage365
    MichaelStorage365 Registered User
    I was curious if we could have that issue programmed into the system, before they can finish online.

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