Past Due and Lien notices processing error

markbuczkowski

As of yesterday when I go to process Lien and Past Due notices on my reminders list I keep getting a processing error. The tenants are set up on email and SMS delivery, so I'm not sure what's going on. Anyone else having this issue? Any help would be greatly appreciated!  

MamaDuke7

When something like this happens, my first actions are to go to the log-in screen (BEFORE logging in) and go to Maintenance then reset database.  Then run a live update.

If those don't work, I'd call in so they can get into your system and see what's going on.

markbuczkowski

Appreciate the help. I previously ran the Live update and still didn't help. Guess I'll make a phone call. Thanks! 

storable_support

@markbuczkowski - were you able to get this resolved with our team?