RE: Invoicing
GM_SJ_BSS
Registered User ✭✭✭
I have a tenant that has 9 units. 1 is in cc the other 8 are outdoor standard units. I'm having an issue with the invoicing showing all the units on 1 invoice. For some reason it is sending the climate control unit invoice seperate from the other 8 units. The tenant keeps requesting that the invoice show all 9 units and I can't see to figure out why it is excluding the climate control unit and sending a seperate invoice. All units are due on the 1st of the month, they are all set up with invoicing 10 days prior. So in sitelink is there a limit to the number of units included in an invoice or is this just some weird glitz?
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Answers
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Are all 9 units linked?0
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Yes they are all linked0
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭@storable_support I don't know the answer to this one!0
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I appreciate the efforts MamaDuke71
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Hi @GM_SJ_BSS - you'll want to call into support on this one! It would be best to have someone take a look at this.
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thank you Storable_support0
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