Help! Online Payments Inoperable

igotthisnow

Does anyone have a clue when this will be fixed?? Beyond frustrating. SiteLink software StorEdge website.

My typical message:

”Rodney,

I have repeatedly tried to pay online, using my laptop and my cellphone, without success. I cannot open my account. Are you having issues with the site?
Please advise.

Thank you.

Regards,

Jim Morock, MD

themage

We haven't (as far as I know) had a problem with online payments, specifically. Are your tenants getting an error message of some sort, or is the website not letting them log in at all?

igotthisnow

It's an error message.  I've been told the problem is fixed, I'll give it a few days to confirm.  Tenants are quick to advise if there's an issue

storable_support

Hi @igotthisnow - just wanted to follow up on this one. Have you had any more issues the past few days?

igotthisnow

No one has contacted me about issues and payment flow seems good, so I think all is well.  Thanks for following up!