Sitelink Invoice issue ??

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GM_SJ_BSS
GM_SJ_BSS Registered User ✭✭✭
Is anyone having issues processing the invoices under reminders this morning?  The invoices will not process, I keep getting a processing error message.  Never had this happen, appreciate any assistance.

Answers

  • Renae
    Renae Registered User
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    I can't email anyone an invoice.  Gives me an System error:15247
  • igotthisnow
    igotthisnow Registered User ✭✭✭
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    I can't send invoices or take payments in any form! 
  • DDP3
    DDP3 Registered User ✭✭✭
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    a few of my locations are also having trouble taking payments this morning @igotthisnow
  • GM_SJ_BSS
    GM_SJ_BSS Registered User ✭✭✭
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    Renae, Igotthisnow, DDP3,   

    I just got off the phone with sitelink (on hold for 40 mins) there is a bug and they are working on it.   Locations are experiencing different issues.  Like here I can't email invoices, at another location they can't perform move ins.  Sitelink rep did say that some places are having issues with overpayments happening as well.  
  • teesee150
    teesee150 Registered User ✭✭✭
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    Been down all morning. Can't do any transactions or move ins right now.
  • GM_SJ_BSS
    GM_SJ_BSS Registered User ✭✭✭
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    sitelink now working.... thank goodness
  • Wildhorse
    Wildhorse Registered User
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    I am having the same issue with the same error code with 15247
  • igotthisnow
    igotthisnow Registered User ✭✭✭
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    Ok my site is up now...
  • ESS
    ESS Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
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    We received notice that the system was down but our invoices processed overnight automatically and haven't had any other issues. It's listed as resolved now

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