Bulletin Board Updates
Stephen
Registered User ✭
When online payments are made we receive an update on the bulletin board for which tenant paid online, the amount paid and the day they paid it.
This does not let us know if it is an overdue payment which may need to be unoverlocked. We then need to log into the payment screen and verify to make sure it wasn't an overdue payment which requires action.
It would be very helpful if you could include when the unit is now paid up until and if it is currently overlocked. I would like to suggest SiteLink add this feature.
I'm open to suggestions on what's the best way to make this suggestion to SiteLink and if there is currently a more practical solution than looking up each individual online payment.
This does not let us know if it is an overdue payment which may need to be unoverlocked. We then need to log into the payment screen and verify to make sure it wasn't an overdue payment which requires action.
It would be very helpful if you could include when the unit is now paid up until and if it is currently overlocked. I would like to suggest SiteLink add this feature.
I'm open to suggestions on what's the best way to make this suggestion to SiteLink and if there is currently a more practical solution than looking up each individual online payment.
0
Answers
-
Your bulletin board should alert you to "reverse overlock" according to your settings.3
-
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭Sounds like maybe you don't have your Overlock and/or Reverse Overlock prompts set up. If you do this, then that prompt will be in the reminders list automatically when they apply, as @AnitaJohnson1269 said. Then there's no need to look at any account.
I don't even have the payment notifications turned on. I don't need special notice of that. It'll show up on the daily close and I'll get prompted if I need to take any other action.3 -
MamaDuke7 said:Sounds like maybe you don't have your Overlock and/or Reverse Overlock prompts set up. If you do this, then that prompt will be in the reminders list automatically when they apply, as @AnitaJohnson1269 said. Then there's no need to look at any account.
I don't even have the payment notifications turned on. I don't need special notice of that. It'll show up on the daily close and I'll get prompted if I need to take any other action.0 -
MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭sonyawiprud said:Where do I go to turn those payment notifications off?? I get notified on my bulletin board AND Outlook, must be corp control which I don't have access to.1
-
@MamaDuke7 Can you elaborate on where to turn the notifications off within Corporate Controls? Thanks so much!0
Categories
- All Categories
- 2 What's New
- SiteLink Community Discussions
- 1.9K SiteLink General Discussions
- 80 SiteLink myHub
- 47 Lead to Lease
- 14 Price Optimization
- 36 SiteLink Certified Professional
- 189 How-To's
- 97 Training Videos
- 7 Other Resources
- 83 SiteLink, SpareFoot & storEDGE merge
- Self-Storage Operations
- 65 Starting Out in Self-Storage
- 3 3rd Party Management
- 222 Regional Discussions
- 186 Miscellaneous Discussions
- 38 Industry Webinars
- SiteLink Marketplace
- 62 Self-Storage Website Design & Listing Services
- 31 Credit Cards & Payment Processing
- 32 Self-Storage Call Centers & Kiosks
- 46 Notifications, SMS & Phone Integrations
- 92 Self-Storage Insurance, Legal & Auctions
- 11 Self-Storage Revenue Management & Analytics
- 24 Gates & Access for Self-Storage Facilities
- 7 Ancillary Services for Self-Storage Facilites
- Self-Storage Times
- 62 News
- 30 Opinion
- 145 Lifestyle