Prepay for unit in advance option?
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HelenaC
Registered User ✭
Is there a way for a tenant to prepay for a unit when they do not need it for a couple more weeks? If so, how does it affect the unit inventory?
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Best Answers
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭You can change the move-in date to a future date. It won't show rented until that date. However, customer won't have access until that date, and cannot change their mind before the move-in date. It can't be undone.1
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We did that 1 time, and they changed their mind and wanted a refund. After that the owner does not let us, we just offer them to "reserve" the unit up to 2 weeks and pay a non-refundable deposit. The fee will roll over into the move-in charges once they rent the unit. Get all of their info in advance and save the card in the Leads page. Never had a problem and this will also take the unit out of inventory.2
Answers
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MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭AnitaJohnson1269 said:We did that 1 time, and they changed their mind and wanted a refund. After that the owner does not let us, we just offer them to "reserve" the unit up to 2 weeks and pay a non-refundable deposit. The fee will roll over into the move-in charges once they rent the unit. Get all of their info in advance and save the card in the Leads page. Never had a problem and this will also take the unit out of inventory.1
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