people on bikes

LADYLIFT1
LADYLIFT1 Registered User ✭✭✭
Can you tell people you won't rent to people on bikes when they show up to rent a unit?

Comments

  • BusyProperties
    BusyProperties Registered User ✭✭✭
    It is your choice who you rent to! Of course how you word it will make a difference. 
  • MamaDuke7
    MamaDuke7 Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    I might only have a unit WAY bigger or WAY smaller than what they are looking for.  I would never tell them it's because they are on a bike.  But you have the right to refuse service to anyone.
  • teamcapitola
    teamcapitola Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    As long as you apply your requirement to everyone, you can require whatever you want as condition to rent. 

    We require a valid state issued driver's license to rent a unit. we may lose some good clients who do not have one, but our delinquency % dropped to 1% and incident reports are down over 90%!
  • GM_SJ_BSS
    GM_SJ_BSS Registered User ✭✭✭
    In CT we have several people either on bikes or foot and we move them in like any other customer.  We require a valid U.S. photo ID.  I'll be honest, I was so nervous renting to the 1st one that walked onto the property but he has been a great tenant, no issues been here about 10 months.  Then I have other people who show up in nice cars that are constantly late on rent, won't return calls so I try not to judge a book by its cover but I still worry when I seen a person walking or riding a bike here and wish for the best. 
    Reit storage companies in CT are no longer requiring photo ID's and are performing auctions without signed leases, no id's on file.  Not sure what is behind this, but we are privately owned and not jumping on board with this.  Seems super risky and I feel leaves the company vulnerable for legal actions.  I've been in storage for like 25 years + and know people that work for the Reits and they can't seem to explain why the companies are no longer requiring ID's and selling units without signed leases.  It makes no sense to me.
  • helenatim
    helenatim Registered User ✭✭✭
    One concern might be if your exit gate is triggered by a magnet under the pavement.  No way it's detecting a bike.  Mine wouldn't detect a motorcycle and let it out.
  • teamcapitola
    teamcapitola Registered User, Daily Operations Certified, Advanced Operations Certified, Administrator Certified, myHub Certified ✭✭✭✭✭
    GM_SJ_BSS said:
    In CT we have several people either on bikes or foot and we move them in like any other customer.  We require a valid U.S. photo ID.  I'll be honest, I was so nervous renting to the 1st one that walked onto the property but he has been a great tenant, no issues been here about 10 months.  Then I have other people who show up in nice cars that are constantly late on rent, won't return calls so I try not to judge a book by its cover but I still worry when I seen a person walking or riding a bike here and wish for the best. 
    Reit storage companies in CT are no longer requiring photo ID's and are performing auctions without signed leases, no id's on file.  Not sure what is behind this, but we are privately owned and not jumping on board with this.  Seems super risky and I feel leaves the company vulnerable for legal actions.  I've been in storage for like 25 years + and know people that work for the Reits and they can't seem to explain why the companies are no longer requiring ID's and selling units without signed leases.  It makes no sense to me.
    Not having a signed lease would just be a legal nightmare in my opinion! and no ID..?  

    What's to stop anyone from loading a 10x20 with HAZMAT and used tires, and POOF they're gone never to be heard from again!?!

    I would be really nervous about those REIT practices, but I suppose it really boils down to the laws in your state. A cursory "google" found this for CT 

    Connecticut Law on Self-Service Storage Facilities (yundle.com)


  • GM_SJ_BSS
    GM_SJ_BSS Registered User ✭✭✭
    Teamcapitola    I agree, this is why I am so grateful to no longer work for one of the big Reits.    My friend works at a storage facility (Reit with over 300 locations) at the moment and she is not even allowed to ask a customer for their photo id's anymore or upload it into sitelink.
  • igotthisnow
    igotthisnow Registered User ✭✭✭
    helenatim said:
    One concern might be if your exit gate is triggered by a magnet under the pavement.  No way it's detecting a bike.  Mine wouldn't detect a motorcycle and let it out.
    Same for me, my exit gates won't activate for bikes...so end of story.  One less worry.
  • GlenMark
    GlenMark Registered User ✭✭✭
    I have and have had people rent units who walked in or were on bicycles. I've rented to them anyway, and they've all been the best tenants. As long as they have a valid I.D., the ability to pay and understand our policies, we won't turn them away.

    However, there are people who come in who we just know wouldn't be a good fit. Those types are pretty easy to spot.

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