e-sign??

igotthisnow

I'm finding the new e-sign more cumbersome than than the previous version. I've used the Topaz signature pad for in office rentals with no issues, yet it's support in the new e-sign has been discontinued:/ Why? Also, customers seem to be needing more help with the sign steps with online rentals. The update seems to have made things more complicated..not easier. We're in a mobile society lets keep it simple please.

champstorage

We use opentech kiosks which utilizes Sitelink e-sign for the on-screen rental agreements, ever since the update the rental fails at the point of signature and doesn't display any agreement or on-screen options for the tenant so it just times out and doesn't give them the unit number, receipt or gate code. 

igotthisnow

A better option would have been a beta test with a few signifant operators before the forced rollout.  ie:CrowdStrike

MamaDuke7

igotthisnow said:

A better option would have been a beta test with a few signifant operators before the forced rollout.  ie:CrowdStrike

Yeah, that would be great. But they never do that with anything they push out, sadly.